Withdrawal from the contract - returns

Withdrawal from the contract

At Agrafka you have up to 30 days to withdraw from the contract!

We are sure of the quality of our offer. Thanks to our offer, instead of the statutory 14 days, you have up to 30 days to return the products and withdraw from the contract without giving a reason (legal details can be found in the regulations)

How can I return the ordered goods? 

When returning or exchanging goods in the AGRAFKA store, you can use our CHEAP returns using Paczkomaty. All you have to do is generate the label via the Agrafka panel and take the package to any Inpost parcel locker. 

I cannot use Inpost returns. What's next? 

If for some reason you cannot use it, all you have to do is send the goods back to us with the return form attached. You can do it with the help of a courier company of your choice or Poczta Polska. The form can also be sent by e-mail or handwritten. ;)

How long do I have to wait for a refund?

There are 14 business days for the refund to be made from the moment we receive the shipment. :) 

 What address should I send the return to?

safety pin

st. Aleja Krakowska 165, box B16

05-552 Łazy near Warsaw

I have additional questions - how can I contact you?

You can do it in different ways:

Hotline: +48 22 599 45 10

E-mail: kontakt@agrafka.com.pl

And via our chat, available in the bottom right corner of the website :)